The store will not work correctly in the case when cookies are disabled.
Information related to cookies
The website uses cookies for statistical, service and marketing purposes. By using the site they will be stored in your device memory and used by us and our partners to present you with advertising and content tailored to your needs and preferences. You can determine the conditions of storage or access to cookies in your browser. Find out more in our Privacy Policy.
To return the ordered product, complete the online form. You can also use it to check the status of your return.
When you complete the form, you need to send the product to the following address: Distance S.A. ul. Stanisława Zwierzchowskiego 31A 61-248 Poznań.
Please note that the return postage is paid by the customer.
When we receive the product, we will send you an e-mail with the status of your return. You will be refunded by the same method you used to pay for your order.
6 steps to return your product:
1. Complete the fields with “order number” and “email”. Click on “Next”.
2. Click on “Return”.
3. Select the order you want to return. Click on “Apply”.
4. Select the product you want to return.
5. “Choose the return method” you want to use to send the product back at your expense. Then continue.
6. You’re done! You will get a return number and an email confirming your return.