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To return the ordered product, complete the online form. You can also use it to check the status of your return.
When you complete the form, you need to send the product to the following address: Distance S.A. ul. Stanisława Zwierzchowskiego 31A 61-249 Poznań.
Please note that the return postage is paid by the customer.
When we receive the product, we will send you an e-mail with the status of your return. You will be refunded by the same method you used to pay for your order.
6 steps to return your product:
- 1. Complete the fields with “order number” and “email”. Click on “Next”.
- 2. Click on “Return”.
- 3. Select the order you want to return. Click on “Apply”.
- 4. Select the product you want to return.
- 5. “Choose the return method” you want to use to send the product back at your expense. Then continue.
- 6. You’re done! You will get a return number and an email confirming your return.